Private Lessons for Assistant Coaches
To get started with private lessons as an assistant coach in WrestlingIQ you will need to work with an admin coach.
Assistant coaches can...
- Set a bio
- Configure availability
- Check out/complete their own lessons
Assistant coaches need to work with admins to...
- Set prices
- Enable private lessons
Step 1. Enabling Private Lessons
This step must be done from an admin coach account. Make sure a club admin turns on private lessons for your profile. Here are further instructions on how they can do that: https://help.wrestlingiq.com/article/228-getting-started-with-private-lessons
From an admin coach account, navigate to the Private Lesson dashboard. Under the desired coach select 'Edit Prices'.
Under this page the admin can select an existing private lesson product or create a new one if the assistant coach has custom pricing. For a refresher on setting up private lesson products check out Step 4 of this article.
After saving the associated product under the coach, click save to return to the main private lesson dashboard. Next, under the assistant coach select 'Edit Bio, status, or photo'.
On this page you will want to check the box that indicates 'Accepting private lessons' and save.
Step 2: Setting Up the Assistant Coach Profile
This step and all following steps can be done from the assistant coach account.
Under the assistant coach account, a new Private Lessons tab should appear under Payments now that private lessons are enabled for this coach. Under this tab select the 'Edit Bio, status, or photo'.
Add a photo, bio, and save!
Step 3. Configure Private Lesson Availability
Under the assistant private lesson dashboard, select the '+ Add Availability' button.
Configure private lesson availability using the form. You can add multiple different available sessions by using the repeat function, or by selecting '+ Add Availability' and repeating this process.
Tip: Use the Notes section to communicate with parents. Some questions you could consider answering in the notes section:
- What should my wrestler bring?
- Is there water at the facility?
- How early should we arrive?
- Can I stay and watch the private?
- Where is the room located?
Using the notes feature will help minimize questions to your inbox later on!
Once availability has been saved, toggle the calendar on the private lesson dashboard to see open slots that can be booked.
Step 4. Viewing and Adding Wrestlers to Private Lessons
Parents will be able to book their own private lessons (learn more about that process for parents here). Coaches also have the ability to add wrestlers to private lessons as well.
IMPORTANT: The parents/guardians of the wrestler must have an active card on file. The system will require an active form of payment on file even if they are paying in cash. This is in the interest of our coaches and trying to disincentivize late cancellations via cancellation fees.
Parents will not be charged until after the private lesson is completed.
Under the event page you can add wrestlers to the lesson as a coach. Search and select the desired athletes.
On the next page you will need to select the Lesson Type (based on the product offerings associated with that coach) and ensure that there is a card on file for each athlete. This card will not be charged until after the private lesson but is required in the interests of coaches.
Step 5: Completing a Private Lesson
After the completion of the private lesson, coaches will need to manually charge parents by completing the lesson. Navigate to the specific private lesson on the main calendar or within the ‘Private Lesson’ sub-tab under calendar. Once you are under the desired lesson select the 'Complete Lesson/Checkout' tab.
In the checkout screen there is a section to add lesson notes. Lesson notes will get automatically sent to the guardians who booked the lesson, in individual messages from the coach account.
Tip: In the Lesson Notes you can include information such as
- What was covered in the session
- Specific areas of focus
- Things to remember
- Feedback
Example: Today we worked through the front headlock series, with a particular focus on the keys to scoring from that position. Specifically:
- Keep your elbow short so your opponent cant grab it
- Motion, pressure, and snap downs provide openings for easy go behinds
Coaches can also choose to apply a discount at checkout then select whether to charge the card on file or indicate that cash was received.
Parents will be emailed a receipt after the coach completes the checkout alerting them that they have been charged for the private lesson.
Cancelled or Canceling a Private Lesson
To learn more about how to cancel a private lesson as a coach check out this article
There are currently no time frame limits to cancelations within the WrestlingIQ software. This is because we anticipate different cancellation policies that vary by team.
In the case of a cancellation, coaches still have the ability to charge the card on file. It is recommended that each team creates a cancellation policy that is stored in the documents section of the WIQ software.